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  • Repair & Convert


    We have a loyal team of engineers, who, with sophisticated equipment and many years of experience, refurbish, repair and convert all types of telephones, both from this country and abroad.

    Before any phone is sent out, it is thoroughly tested, given a final independent check and guaranteed.

    What you need to do if you need our services

    See Contact Us page for all the ways to get in touch. We are available Mon-Fri from 9am-5.30pm and on Sat from 9am-1pm ( other times by prior arrangement), for you to talk to us or you may fax, email or skype us at any time.

    What it will cost for repairs, conversions, modernising and cleaning

    After we have examined your phone we will let you know what we suggest should be done to fit in with your requirements.


    Our wealth of experience working with old telephones enables us to do repairs efficiently and therefore our prices will undoubtedly be competitive. We can even quote for mending broken or cracked Bakelite. We have an impressive array of original parts which we can use to effect an authentic repair or restoration.


    Conversions involve replacement of some key parts as well as a thorough servicing and we do this for a host of different types of telephones.For example, the 700 series dial telephones can be converted for around £20 which would typically involve replacing the handset cord and microphone and the fitting of a new modular lead; the price depending on precisely what parts are deemed advisable to put your phone into best working order. Similarly, an “average” B.T. Bakelite telephone would cost £35 to convert.

    Our engineers routinely convert foreign telephones, but being in some cases of poorer quality than B.T. telephones, they may be more expensive to convert than their British counterparts.

    Udating and modernising

    We use sophisticated equipment to give you the advantage of using your telephone on both B.T. and cable networks; a capability that few other companies provide as standard practice, if at all. We can even convert dial telephones to modern tone dialling, including *and # facilities, memory dialling and last number redial.


    This is an option for you to consider. We can return the phone uncleaned or we can use specialist products to restore your telephone to a more original appearance. We can also sell you these products so that you can maintain your telephone to this standard yourself.


    All phones are thoroughly tested by the engineers and then a final quality check is done independently before dispatch with a written guarantee statement issued. A charge of £8 per parcel is made to return the phone to you.

    Getting the phone to us

    If you need to send the phone to us, please put it in a stout cardboard box and ensure that it is wrapped very well. Bakelite and plastic phones need a lot of protection. Bubble wrap is very effective as are extra pieces of cardboard, old material or polystyrene packed around the item and to fill out the box. It is important that any separate parts to the phone are not allowed to move against each other and these should be wrapped independently. Also, make sure that the phone cannot move ie is not loose within the box. If you have more than one phone to send to us, it may be cheaper for you to arrange with us to use our carriers at a charge of £13 per parcel, but of course the packaging is still your responsibility.


    You may pay us cash, cheque, credit card or PayPal to Telephone Lines Ltd.

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